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Shipping & Returns

Shipping and Handling Policy:

We ship via the USPS with delivery confirmation.  Orders usually arrive within 3 – 7 business days.  Our shipping and handling is a flat rate of $6.95.  Ship as many items as you like for just $6.95.

We offer domestic shipping only.  We do NOT ship internationally. This includes Canada and Mexico.

Out of state orders WILL NOT be charged sales tax.  In-state (Mississippi) orders will be charged 7% sales tax.

We will do our best to ship your order within 24 - 48 hours of receipt (with the exception of weekends/holidays). Our goal is to process and ship orders on the next business day.  However, actual delivery times are subject to United States Postal Service interruptions of business.

We offer FREE Local Store Pick-up when you buy online!  At checkout, select the Local Pick-up option and come by Forget Me Nots of Brandon during regular business hours to receive your items.  Be sure to bring your Picture I.D. and your credit card you used to purchase the item(s) online.  We will hold your items at our store for 5 days.  If you don’t make it by then, we’ll cancel your order and refund your method of payment.  

Furniture Shipping and Refund Information: 

At this time only local store pick-up is available.  Therefore, you must arrive at our store in person with your Picture I.D. and your credit card you used to purchase the item(s) online.  We don’t always have male staff on duty to load your furniture, so please call ahead to make an appointment to pick up your furniture. However, you are welcome to bring your own help.  We will hold your items at our store for 5 days.  If you don’t make it by then, we’ll cancel your order and refund your method of payment.

We're certain you'll be happy with your merchandise. We take extra care to fully describe our items, including any flaws. However, antiques and previously owned items are seldom perfect.  Therefore, when you arrive at our store, you will have an opportunity to look over your purchased item and make final acceptance. Once the item leaves the store, the sale is final and not refundable.

Return Policy (online only):  

If you are not totally pleased with the item (Books are not returnable) you purchased from Forget Me Nots online store, you may return it within 4 days of receiving your item.  Please contact us via email at support@forgetmenotsofbrandon.com or by phone at 601-824-9766 during our regular business hours to schedule your return.  The customer is responsible for the cost of return shipping. The item must be in its original condition (unworn, unwashed, and with all tags/accessories attached. Items that have been resized, damaged or otherwise altered after delivery will not be accepted for return. After final acceptance, furniture is not returnable. Please see "Furniture Shipping and Refund Information" in the above paragraph for details.     

Include a copy of your invoice along with the item(s) that you do not want in a shipping package of your choice.  Write on your invoice the reason for the return and address the shipping package to:   

 
Forget Me Nots of Brandon
Return Goods Department
204 E Government St.
Brandon, Ms 39042
 

It is recommended that you ship the return with tracking information.  Forget Me Nots of Brandon is not responsible for any lost or damaged shipments.

 
 
"We will not accept any items with the tags not attached". 
 
If the reason for returning is a result of an error on our part, please contact us at support@forgetmenotsofbrandon.com  before beginning the return process. We will take care of you!